Customer Care

We're with you every step of the way
A few weeks before your move-in date, a member of our Customer Care team will arrange a time for a homeowner orientation. During this orientation you’ll get all the details on home finishings, appliances, gas shut-offs, plumbing and any other information you’ll need. You’ll also have the chance to ask questions, take measurements and start planning your new home.
Peace of mind with every home
Every single Marcon home is backed by a third party 2-5-10 new home warranty. Your home is built to Marcon’s strict standards, as well as the standards of the BC Building Code and municipal authorities. You can rest easy knowing you’re protected against the unexpected.

FAQs
A member of Marcon’s customer care team will reach out to you directly to schedule your homeowner orientation appointment. This can be anywhere from a few months to a few weeks in advance of your move-in date.